Asha7's Privacy Policy — Your data is safe and secure

About Our Privacy Policy

Asha7 (website: asha7.onl) is a trusted online gaming platform serving users in Bangladesh. Protecting the privacy of your personal information is not just a legal obligation for us — it is a core commitment.

This privacy policy explains: what information Asha7 collects, how that information is used, who it may be shared with, and the steps we take to protect your data. By using this platform, you confirm that you have read and agreed to this privacy policy.

What Types of Information We Collect

Asha7 collects certain information necessary to provide you with our services. This data falls into three main categories: personal identity information, transaction-related information, and device and usage information.

How Information Is Collected

Asha7 collects your information through several methods. The main ones are described below.

• Direct Registration: The information you provide when opening an account — name, mobile number, date of birth, etc.
• Payment Processing: Financial information is automatically logged during deposits or withdrawals.
• Support Contact: Information you share via Live Chat or email is recorded.
• Automatic Tracking: When you access the website, your IP address, browser information, and cookies are collected automatically.
• KYC Verification: Documents you submit to verify your identity.
• Third-Party Verification: Limited data from trusted verification services for fraud prevention.

How Your Information Is Used

Asha7 uses collected data exclusively for its stated purposes. Your information is never used in any way that would violate this privacy policy.

• For account registration, login, and identity verification.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support services and resolve issues.
• To identify and prevent fraud and illegal activity.
• To send bonuses, promotions, and personalized offers (with your consent).
• To monitor playing habits and ensure responsible gaming.
• To improve the platform and enhance the overall user experience.
• To comply with legal and regulatory obligations.

Data Sharing Policy

Asha7 does not generally share your personal information with third parties. However, limited data sharing may occur in the specific circumstances outlined below.

• Payment Gateway: To process transactions with payment providers such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Service: With trusted verification providers to complete the KYC process.
• Law Enforcement: Applicable data provided in response to a court order or government request.
• Fraud Prevention: Required information shared with anti-money laundering authorities.
• Technology Partners: With contracted technology service providers who support platform operations.

In all of the above cases, third parties are bound to comply with Asha7's privacy standards. They may not use the information received for their own purposes.

Cookies & Tracking Technologies

Asha7 uses cookies on its website. Cookies are small text files stored in your browser that help the website remember your preferences and session details.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand website usage statistics — completely anonymous.
• Security Cookies: To detect fraud and unauthorized access.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the website.

How Your Information Is Kept Secure

Asha7 uses industry-leading security technology to keep your data safe. Our security systems are regularly audited by independent third parties.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data at rest is protected with AES-256 encryption.
• Two-Factor Authentication: Two-Factor Authentication is available for added account security.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular cybersecurity audits conducted by independent experts.
• Restricted Access: Staff are only granted access to the data they need for their specific role.

Your Data Rights

As an Asha7 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that your data be used in a limited capacity.
• Right to Data Portability: You can request your data in a portable format.
• Right to Opt Out of Marketing: You can opt out of marketing communications at any time.

How Long Your Information Is Stored

Asha7 does not retain your data any longer than necessary. Different types of information are subject to their own defined retention periods.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: 5 years after verification, or as required by law.
• Support Contact: 2 years after the issue is resolved.
• Cookie Data: Session cookies are cleared when the browser is closed; others expire after 1 year.

Once the designated retention period ends, data is securely deleted or anonymized so it can no longer be used to identify you.

Protection of Minors' Data

Asha7 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is in place at the time of registration.
• If an account belonging to a minor is identified, it is immediately closed and all associated data is deleted.
• If you have concerns, parents or guardians can reach us at [email protected].
• Use responsible gaming tools to keep your family members protected.

Privacy Policy Updates

Asha7 may update this privacy policy from time to time. If significant changes are made, we will notify you through the methods described below.

• A special notice will be displayed on the website.
• Notifications will be sent directly to your registered email or mobile number.
• The date and a brief summary of changes will be noted at the top of the page.
• Re-consent may be required for significant changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please review this page regularly.

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated privacy team is ready to address all your queries.

Your privacy is our highest priority. Thank you sincerely for placing your trust in Asha7.